Our Support Service is a fully inclusive option for customers who need support by those able to technically assist should any ostacles arrise. You can even have your own didicated Maintenance team. You can purchase this monthly service even after you’ve installed a system and didn’t take this option up at first. Take a look at our service plans below and contact us to talk about your requirments.
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SaaSunaSupport as a Service |
SaaSomegaAdvanced Support as a Service |
SaaSAlphaPro Support as a Service |
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Personal Account Manager | ✔ | ✔ | |||
Support Helpline Weekdays | ✔ | ✔ | n/a | ||
Dedicated Helpline Number 24/7 | ✔ | ||||
TrackGUI Training | ✔ | ✔ | ✔ | ||
TrackGUI Refresher Training | ✔ | ||||
TrackGUI optimisation | ✔ | ✔ | |||
Remote Maintenance check-up | ✔ | ✔ | ✔ | ||
Remote Software Dignostics | ✔ | ✔ | ✔ | ||
On-site Diagnotics | ✔ | ||||
Maintenance Service Included | ✔ | ✔ | |||
Dedicated Maintenance Team | ✔ | ||||
Advisory Assessments (for upgrading or improving units) |
✔ | ✔ | ✔ |
Comtech Ground Systems UK Office
1 Beechwood, Chineham Business Park,
Lime Tree Way, Chineham, Basingstoke, Hampshire RG24 8WA, UK.
Comtech Ground Systems US Office
6181 Chip Ave. Cypress, CA, 90630, USA.
Tel: +44 (0)1252 724274 (UK)
Tel: +1 310 214 5500 (USA)
sctsales@comtech.com
FIND US: Comtech Ground Systems, 1 Beechwood, Chineham Business Park, Lime Tree Way, Chineham, Basingstoke, Hampshire RG24 8WA.