Comtech Ground Systems, 1 Beechwood, Chineham Business Park, Lime Tree Avenue, Chineham, Basingstoke, Hampshire RG24 8WA(UK) claim ownership of this website, www.trackmysat.com (the "site"). Please contact us if you have any questions or feedback about this privacy and cookies policy ("Policy"), please contact us.
The Policy set out below explains how we manage your personal data (i.e. name, email, phone number etc.) that we collect, or you provide to us when you use or access the site. Please read on to find out what kinds of personal data we collect, how we use it and how it's used in conjunction with cookie files.
Please do not use the site unless you are completely happy with this Policy. If you do use the site, we will assume that you do accept it.
We may amend this Policy when deemed necessary. Should you disclose your data to us, will notify you of any changes via email with a link to the new Policy, if you do not disclose your data to us, be sure to periodically review this Policy on this page for any changes. We reserve the right to update this Policy anytime.
We will assume you agree to the Policy or revised versions of the Policy if you use the site after the effective date shown at the top of the Policy.
We collect and store the information which you give us, such as your first name, last name, email address, phone number, company and so on, when you contact us via the contact form or download technical documents. We may receive and store certain information automatically when you interact with us using cookies. Examples include the internet protocol (IP) address used to connect your computer to the internet, connection information such as browser type and version, information about your mobile or other device including device type and device identifier, operating system and platform, a unique reference number linked to the data you enter on our system, details of your activity on the Site with date/time stamps including the pages you visited, landed on and left on. We use Google analytics to help us monitor this type of data so we can improve the over-all experience of site use.
We use tracking technologies (cookies) on the site. A cookie is an identifier that is sent to your computer. The site may behave differently if you ask your browser to reject cookies.
Session cookies are temporary cookies that remain in the cookie file of your browser only until your browser is closed. They allow websites to link your actions during a browser session. Persistent cookies stay in the cookie file of your browser for longer (though how long will depend on the lifetime of the specific cookie).
We use session cookies to enable the site to keep track of your movement from page to page and store your selections so you do not get asked repeatedly for the same information. These cookies allow you to proceed through many pages of the website quickly and easily without having to authenticate or reprocess each new area you visit.
Persistent cookies are set in connection with the following Google services on our site and these cookies may involve certain non-personally identifying information being sent to Google:
We use cookies to recognise and count the number of site visitors as well as providing other information about the visit such as duration, route through the website and what sites the visitor came from. This information helps us to improve the way the site works.
This cookie takes note of whether you are happy to accept cookies on this site based on your response to the message which appeared when you first visited the site. This persistent cookie will remember your preference.
By continuing to use the site, having seen our cookie notice, we assume that you consent to use of the cookies outlined above.
We use your personal data to provide our services, to contact you with quotes, updates and provide ongoing service throughout your contract with us. We also use your personal data to help us communicate with you effectively should you try to contact us via the site.
We may use personal data to recognize you when you visit or return to the Site to track anonymised traffic and usage patterns, to prevent or detect fraud or abuses or to help us improve the Site. We may use cookies to do this. Weo only retain personal data from closed accounts in order to comply with legal obligations, enforce our terms and conditions, prevent fraud, collect any fees owed, troubleshoot problems and take other actions as permitted by law. We may access, remove, alter, store or otherwise use any personal data if we have reason to believe that it breaches our terms and conditions, or that such steps are necessary to protect us or others, or that a criminal act has been committed, or if we are required to do so by law or appropriate authority.
Security is a high priority for us. We take appropriate precautions to protect personal data.
Email and other electronic communications are not secure if they have not been encrypted. Your communications will pass through a number of network nodes before they reach us. So we do not accept responsibility for any unauthorised access to or loss of personal data that stems from a cause beyond our control. Nor can we be held responsible for the actions or omissions of other users or third parties who may misuse your personal data which they collect.
You have the right to request personal data that we hold about you, subject to us reserving the right to withhold such data to the extent permitted by law. We may charge an administration fee in line with data protection laws and we may also require appropriate evidence of identity. Note that you may be able to rectify certain aspects of your personal data within your account on our service (if applicable).
If you are located within the EU and the GDPR regulations apply to our processing of your personal data, you have the right to request the following from us:
Access to personal data of yours that we hold
That we correct or rectify any incorrect personal data that we hold
That we erase any personal data of yours that we hold
To receive your personal data provided to us
Please contact us if you believe that the EU GDPR regulations apply to you and you wish to exercise your rights under GDPR. Please note that we might ask you to verify your identity before responding to requests.
You also have the right to complain to a Data Protection Authority about our use and collection of your personal information.
For further information about your rights under UK data protection laws, see the website of the UK Information Commissioner.
We do not share, gift or sell your personal data to any other third parites.
Comtech Ground Systems UK Office
1 Beechwood, Chineham Business Park,
Lime Tree Way, Chineham, Basingstoke, Hampshire RG24 8WA, UK.
Comtech Ground Systems US Office
6181 Chip Ave. Cypress, CA, 90630, USA.
Tel: +44 (0)1252 724274 (UK)
Tel: +1 310 214 5500 (USA)
sctsales@comtech.com
FIND US: Comtech Ground Systems, 1 Beechwood, Chineham Business Park, Lime Tree Way, Chineham, Basingstoke, Hampshire RG24 8WA.